Privacy & Security

Okwip Privacy Policy — Your Data, Our Responsibility

We understand how valuable your personal information is. From the moment you register with okwip, we take full responsibility for keeping every piece of your data secure. This policy clearly explains how we do that.

Last Updated: 1 July 2026 Language: English Reading time: ~10 minutes
Data Security Layers
okwip Security Dashboard
SSL Encryption256-Bit
Data RetentionEncrypted
Sale of DataStrictly Prohibited
Audit StatusVerified
DPO SupportAvailable 24/7

The Core Pillars of Our Privacy Commitment

Maximum Encryption
All your data on okwip is protected with bank-grade 256-bit SSL encryption. No one can read your data while it is in transit.
TLS 1.3 Enabled
No Data Sales
okwip never sells or rents your personal information to third parties. Your data is used solely to provide you with our services.
No Third Parties
Your Controls
You have the right to access, correct, or request deletion of your data at any time. okwip will fulfill such requests within 30 days.
GDPR-Compliant
Secure Data Storage
Your data is stored in encrypted form on restricted-access servers. Regular security audits are conducted.
Encrypted Servers
Minimal Data Collection
okwip collects only the data that is strictly necessary. Collecting information for the sake of it goes against the very core of our policy.
Minimal Data
Independent Audit
okwip's data protection practices are audited by an independent third party at least once a year, and relevant certifications are maintained.
Annually Audited
Section 01

Introduction & Scope of Policy

This Privacy Policy ("Policy") applies to all services on the okwip platform. It explains how your information is handled when you use the okwip website at https://okwip.ws, the Android and iOS mobile applications, and any of our other digital services.

Okwip believes privacy is a fundamental right — not just a box to check. We are committed to being genuine, responsible stewards of your data. From a user in Dhaka to one in Chittagong, every okwip member's information receives equal importance and protection.

By using okwip's services, you are deemed to have accepted this Privacy Policy. If you disagree, please discontinue use of the service and submit a request to close your account.

This policy is developed in accordance with the GDPR (General Data Protection Regulation) and international data protection standards. It has been published in Bengali for users in Bangladesh.

Section 02

What Types of Data Do We Collect?

Okwip collects only what is necessary — nothing more. Here's a breakdown across three categories.

a) Information Provided Directly
  • Full name, date of birth, email address, and mobile number (collected at registration)
  • National ID or passport details (for KYC verification)
  • Payment method details — bKash/Nagad/Rocket number or bank account
  • Messages and complaint details submitted to customer support
b) Automatically Collected Data
  • IP address, device type, operating system, and browser information
  • Login times, session duration, and pages visited on the platform
  • Betting history, transaction records & win/loss statistics
  • Cookie and local storage data (see Section 05 for details)
c) Data Received from Third Parties
  • Transaction verification details from the payment gateway
  • Identity verification results via KYC partner
  • Fraud prevention service data (for security purposes only)
Section 03

How & Why Your Data Is Used

Okwip always has a clear, specific reason before using your data. We don't operate on a "we'll figure out what to do with it later" basis — that mindset simply doesn't exist here.

PurposeWhat Information Is UsedLegal Basis
Account Creation & ManagementName, email, mobile numberContractual Compliance
KYC Identity VerificationNID/PassportLegal Obligation
Payment ProcessingPayment Method DetailsContractual Compliance
Fraud PreventionIP, device & transaction historyLegitimate Interest
Service Improvement & AnalyticsUsage Patterns (Anonymized)Legitimate Interest
Marketing & PromotionsEmail, PreferencesWith Consent Only
Customer ServiceSupport Message HistoryContractual Compliance

Okwip always seeks separate consent for marketing emails. You can opt out of marketing communications at any time — no questions asked.

Section 04

Data Sharing Policy

Okwip never sells your data. However, in certain cases, limited information may be shared with specific partners to facilitate service delivery.

  • Payment Processors (bKash, Nagad, Rocket): Only the payment information necessary to process a transaction is shared.
  • KYC/Identity Verification Provider: Data is transmitted through secure channels for identity verification purposes.
  • Anti-Fraud Organizations: Limited data is used to detect suspicious activity.
  • Legal Authorities: Information may be disclosed when required by a court order or lawful legal obligation.
  • Advertisers: okwip never shares your data with third parties for advertising purposes.
  • Data Broker: Your data will never be sold or rented to any third party.
  • Social Media: No data is shared with any social platforms.

All partners are required to comply with okwip's privacy standards, and their obligations are enforced through contractual agreements.

Section 05

Cookies & Tracking Technologies

Okwip uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

Non-essential cookies can be blocked or deleted at any time through your browser settings. Note that doing so may limit certain features.

Section 06

How Long Is Your Data Retained?

Okwip does not believe in collecting more data than needed. Each category of data has a defined retention period.

Data TypeRetention PeriodReason
Core Account InformationFor the duration of the active account + 5 yearsLegal Requirement
Transaction Records7 YearsFinancial Regulations
KYC Documents5 YearsRegulatory Requirements
Support Conversation3 yearsService Standards
Cookie DataUntil end of session or up to 1 year, whichever comes firstFunctionality
Marketing DataUntil Consent Is WithdrawnConsent-Based

Once the retention period expires, data is securely deleted or fully anonymized. This process is automated and verified through regular audits.

Section 07

Your Data Rights

You have full control over your data on okwip. The rights listed below can be exercised at any time.

Right to Access
You can find out exactly what information okwip holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data under certain conditions.
Right to Restrict Processing
You can opt out of your data being used for specific purposes.
Right to Portability
You have the right to obtain a copy of your data.
Right to Object
You may object to specific uses of your data, including marketing.

To exercise any of your rights, email us at support@okwip.ws or reach out via live chat. okwip will respond within a maximum of 30 business days.

Section 08

Child Protection & Minors' Data

Okwip is strictly not open to anyone under the age of 18. This is not just a legal requirement — we are genuinely committed to protecting young people.

  • No one under the age of 18 may register on okwip
  • If someone registers using a false age and this is discovered, the account will be permanently closed
  • No data belonging to minors is knowingly collected
  • Parents or guardians can report suspected underage registrations to support@okwip.ws

If we inadvertently collect any information from a minor, it will be deleted as soon as we become aware of it.

Section 09

Technical Data Security Measures

Okwip's technology team treats data security as the highest priority. The key security measures in place are outlined below.

  • TLS 1.3 Encryption: Maximum encryption is ensured during data transmission.
  • AES-256 Storage Encryption: Stored data is protected with strong encryption.
  • Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
  • Firewall & DDoS Protection: Server-level intrusion prevention system.
  • Regular Penetration Testing: Security testing conducted by external experts at least twice a year.
  • Restricted Access: Only authorized okwip staff can access data on a need-to-know basis.

In the event of a security breach, okwip will notify affected members by email within 72 hours and take immediate action to minimize any harm.

Section 10

Policy Updates & Contact Us

This policy may be updated over time to reflect changes in law or technology. We will always notify you of any such changes in advance.

  • For significant changes, notice will be sent to your registered email at least 15 days in advance
  • The date of any change will be published at the top of this page under the "Last Updated" field
  • You may request account closure if you do not agree to the updated policy
  • Continued use of the platform after a new policy is published will be considered acceptance of that policy

For any privacy-related questions, complaints, or to exercise your rights, please get in touch with us:

Contact Methods
Data Protection Officer: privacy@okwip.ws
Live Chat: Available 24/7 on the site or app
General Support: support@okwip.ws

Your data is safe — get started with confidence

Okwip takes your privacy seriously. Open an account on a secure, transparent platform and enjoy the best betting experience in Bangladesh.

256-Bit Encryption No Data Sales 24/7 Support
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